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Terms&Conditions

Please find our Terms & Conditions below. For more information or other questions, please do not hesitate to contact us at info@atlantisbeachhouse.com or whatsapp at +59996729544.

 

Deposit Policy 2024
  • For reservations made in 2024: A 50% deposit is required to secure a booking. The balance of 50% is due 14 days prior to arrival.

  • For last minute bookings (14 days prior to arrival): A 100% deposit is required to secure a booking. Payment must be made with credit card of travelling guest or wire transfer.

 

Cancellation Policy 2024 

Due to our limited inventory, cancellations affect us significantly.

  • Cancellations up to 14 days prior to arrival: full refund. Cancellations between 14 and 7 days prior to arrival: 50% of all estimated charges will be forfeited. Cancellations 7 days or less to arrival: 100% of all estimated charges will be forfeited.

  • All specials are final and non-refundable.

Please note that Atlantis Beach House should be notified in writing of all cancellation or changes. In case of no-show or early check-out, 100% of all estimated charges will be charged.

Changes to reservation arrival and departure date(s) are subject to approval and written agreement between the parties. Changes within 30 days prior to arrival may incur a penalty. In proven case of Force Majeure, non-refundable reservations cancelled within cancellation period, will we awarded a non-refundable credit voucher valid for 12 month from original arrival date. Please be advised that testing positive for COVID-19 prior to arrival does not fall under the Force Majeure clause. 


 

Deposit Guarantee Fee 2024

The deposit guarantee fee for the Atlantis Beach House is a cash payment required upon arrival to ensure any potential damages incurred during your stay are covered. This deposit acts as a guarantee that if anything within the property breaks or gets damaged, lost or violations of rental terms, the necessary costs for repairs or replacements will be deducted from this deposit. If the property is left in good condition and the terms of the rental agreement are adhered to, the deposit guarantee deposit will be fully refundable upon your departure. This fee provides Atlantis Beach House with assurance and accountability regarding the property's condition during the stay.


The deposit guarantee fee for the Atlantis Beach House is a financial provision required to secure a booking. This fee is typically paid by the tenant or guest along with the initial payment or deposit when reserving the beach house. The purpose of the deposit guarantee fee is to cover any potential damages, losses, or violations of rental terms that may occur during the guest's stay. If the property is left in good condition and the terms of the rental agreement are adhered to, the deposit guarantee fee is usually refunded to the guest after their stay. It serves as a form of assurance for property owners while also ensuring guests are accountable for the condition of the property during their occupancy.

 

Travel Insurance

Because we are a small business located on Curaçao which has no last-minute walk-in business, cancellations affect us significantly as accommodation cannot easily be resold. Please read our policy carefully. We advise contacting your insurance agent for travel insurance. 

 

Minimum-Stay Policy

A minimum stay of 4 nights is required, changes to reservations that do not meet the minimum stay may be refused. While we do our best to inform the guests of our policies, it is ultimately the guests’ responsibility to be aware of any minimum stay requirements of their reservation.

 

Check-in & Check-out

Our check-in time is 04:00 PM and check-out time is 12:00 noon. Please contact us on our WhatsApp number 24 hours in advance if you would like a late check-out or extend your stay (subject to availability and additional costs may apply).

 

Privacy Policy

What information do we collect? When making a reservation with us, you may be asked to enter your name, e-mail address, mailing address, and phone number. 
What do we use your information for? The information we collect from you may be used for internal statistical research or the following:

  • Personalization of your experience: your information helps us to better respond to your individual

  • Improvement of customer service: your information helps us to respond to your customer service requests, and support needs more

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order. Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. How do you consent to our privacy policy? By using our site, you consent to our website’s privacy policy. If we decide to change our privacy policy, we will post those changes on this page. If there are any questions regarding our privacy policy, you can contact us at info@atlantisbeachhouse.com  

 

Modification to Our Services

We reserve the right at any time to modify, suspend, discontinue, or terminate our site and/or services (or any part thereof) with or without notice. We are not liable to you or any third party for any modification, suspension, discontinuation, or termination of our services.

 

Disclaimer

The information on this website is for general information purposes only. The information is provided by Atlantis Beach House, and while we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website, you can be redirected to other websites which are not under the control of Atlantis Beach House. We have no control over the nature, content, and availability of those sites. The inclusion of any link does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Atlantis Beach House takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Assignment

We may assign our rights and obligations under these terms, and upon such assignment, we shall be relieved of any further obligation hereunder. If you have any questions, please contact us via info@atlantisbeachhouse.com or whatsapp +59996729544

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